FAQ
HOW CAN I STOP MY GIRLFRIEND FROM WEARING MY PHRESHCO BUTTON DOWN?
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STAYING COOL AND BUYING HER ONE!
HOW DO THE PHRESHCO ITEMS FIT?
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MOST OF THE PHRESHCO ITEMS FIT TRUE TO SIZE. WE SUGGEST NORMAL SIZING AND ONE SIZE UP FOR BAGGIER LOOKS. SOME OF OUR SPECIAL MADE GARMENTS(CUT & SEW) WILL INCLUDE SIZE CHARTS IN THE DESCRIPTIONS.
IS MY PERSONAL INFORMATION KEPT PRIVATE?
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PHRESHCO IS POWERED BY SHOPIFY.COM WHICH USES SECURE PROCESSING CALLED SSL ENCRYPTION TECHNOLOGY, WHICH IS THE INDUSTRY'S STANDARD AND BEST. SSL (SECURE SOCKETS LAYER) IS A PROTOCOL DEVELOPED FOR THE TRANSMISSION OF PRIVATE INFORMATION OVER THE INTERNET. SSL USES PRIVATE KEYS TO ENCRYPT YOUR DATA, INCLUDING YOUR CREDIT CARD INFORMATION, SO THAT IT CAN NOT BE READ WHILE BEING TRANSFERRED OVER THE INTERNET.
IS IT SAFE TO USE MY CREDIT CARD ON PHRESHCO.SHOP?
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ALL ONLINE CREDIT CARD TRANSACTIONS PERFORMED ON THIS SITE ARE SECURED PAYMENTS. FOR MORE INFORMATION, PLEASE VISIT OUR TERMS AND CONDITIONS.
HOW CAN I TRACK MY ORDER?
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WHEN GOODS HAVE BEEN SHIPPED YOU WILL RECEIVE AN EMAIL FROM THE COURIER PROVIDING THE TRACKING NUMBER (ABC#) RELATED TO THE ORDER. TO MONITOR THE STATUS OF YOUR ORDER, YOU MAY VISIT THE COURIER WEBSITE AND INSERT THE (ABC#) NUMBER IN THE “TRACK YOUR SHIPMENT” AREA.
HOW DO I PLACE AN ORDER?
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SELECT AN ITEM YOU LIKE THEN SELECT SIZE AND CLICK ON "ADD TO CART" THEN CONTINUE SHOPPING UNTIL YOU ARE READY TO COMPLETE YOUR PURCHASE. THEN, CLICK “CHECKOUT” TO CONFIRM YOUR ITEMS. AFTER YOU HAVE MADE ANY CHANGES AND UPDATED THE QUANTITIES AS DESIRED, CLICK “CHECK OUT" TO COMPLETE YOUR ORDER.
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
- WE ACCEPT PAYMENTS BY CREDIT CARD (VISA, MASTERCARD, AMERICAN EXPRESS, AND DISCOVER),
- PAYPAL
- APPLE PAY & GOOGLE PAY
HOW LONG WILL IT TAKE FOR MY ORDER TO BE SHIPPED?
- YOUR GOODS WILL GET SHIPPED SAME DAY AND SHOULD ARRIVE WITHIN 1-3 BUSINESS DAYS (FAST)!!
- INTERNATIONAL ORDERS TYPICALLY TAKE ANYWHERE FROM 1 TO 2 WEEKS TO ARRIVE TO THE DESTINATION.
HOW MUCH WILL I BE CHARGED FOR SHIPPING?
USA:
- STANDARD – $4.75 (MOST T-SHIRTS)
- FREE SHIPPING ON ORDERS OVER $75
INTERNATIONAL:
- DHL EXPRESS-$20 USD
- FREE SHIPPING ON ORDERS OVER $100
I E-MAILED CUSTOMER SUPPORT, WHEN SHOULD I EXPECT A RESPONSE?
- EXPECT A RESPONSE WITHIN 1-3 HOURS FROM CUSTOMER SUPPORT.
DO I NEED AN ACCOUNT TO PLACE AN ORDER?
- NO, YOU DO NOT NEED AN ACCOUNT TO PLACE AN ORDER ONLINE. YOU CAN CHECKOUT AS A GUEST TO COMPLETE YOUR ORDER.. HAVING AN ACCOUNT SAVES YOUR SHIPPING INFORMATION AND ORDER HISTORY WHICH SPEEDS UP THE PROCESS FOR FUTURE ORDERS FOR OUR RETURNING CUSTOMERS.
WHEN DOES PHRESHCO RELEASE NEW PRODUCTS??
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ANY NEW COLLECTION OR ITEM RELEASES WILL BE ANNOUNCED VIA OUR SOCIAL NETWORKS. PHRESHCO DOES A LOT OF INSTAGRAM STORY SHOCK DROPS SO BE SURE TO STAY UP-TO-DATE ON ALL PRODUCTS AND GIVEAWAYS BY FOLLOWING US...
MY ORDER HAS BEEN CANCELED. HOW LONG DOES IT TAKE FOR THE REFUND TO PROCESS?
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IF FOR ANY REASONS YOUR ORDER GETS CANCELED, THE PRODUCT HAS EITHER SOLD OUT OR CAN’T BE FULFILLED–PLEASE ALLOW 48-72 HOURS FOR PROCESSING. REFUNDS ARE ONLY ISSUED DURING BUSINESS DAYS
DOES PHRESHCO OFFER WHOLESALE FOR RETAILERS AND SHOPS?
- YES. FOR ALL INQUIRIES, PLEASE EMAIL; INFO@PHRESHCO.SHOP
